It’s never a convenient time for equipment to break down, but for our customers who often run multiple shifts, who count on their equipment running at all hours, after hours equipment mishaps can be costly, not to mention frustrating!
Tom Cordato, Co-Founder, of Artifex Brewing in San Clemente was faced with such a situation recently when he started having equipment problems. “We were halfway through our brewing process on a Saturday morning when our burner failed. I called HTS and they had a tech out in 15 minutes. Doug figured out what was wrong, and had the burner running within the hour. We were completely stressed out over losing a batch of beer, but Doug and HTS saved the day!”
No matter the industry, HTS understands that equipment down time is money lost and has the potential to negatively impact productivity and customer relations. Should you find yourself in this situation, our expert technicians are ready to help, 24 hours a day!